Privacy Policy – Pulse of Paradise Ltd

Pulse of Paradise Ltd is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard customer data when you interact with our website, booking services, digital platforms, or customer support.

By using our services, you acknowledge and agree to the practices described below.

1. Company Details

Pulse of Paradise Ltd
Morc Antelm, Forest-Side, Curepipe, Mauritius
BRN: C25226054 • VAT: 28444724

2. Information We Collect

We may collect the following types of information to facilitate travel bookings and provide tailored services.

Personal Information

• Full name, date of birth, gender

• Contact details (phone number, email address)

• Passport or ID information for booking requirements

• Payment-related details (processed securely through trusted providers)

Booking & Travel Information

• Travel dates and destination

• Preferred accommodation, excursions, and transport

• Special requests or accessibility needs

Website & Digital Usage Data

• IP address, browser type, device data

• Page visits, clicks, and session analytics

• Cookies to enhance browsing, security, and user experience

3. How We Use Your Information

Pulse of Paradise Ltd uses collected data for:

• Processing travel reservations and issuing confirmations

• Providing customer service and booking updates

• Personalizing website content and marketing

• Communication relating to upcoming travel or new offers

• Legal, regulatory, and fraud-prevention compliance

We do not sell or rent personal information to third parties.

4. Information Sharing

Personal data is shared only when necessary to deliver the booked services. This may include:

• Accommodation providers

• Car rental partners

• Tour and excursion operators

• Secure payment gateways

All partners are licensed and approved operators who must protect and handle your information responsibly.

5. Data Storage & Security

• Pulse of Paradise employs strict security measures to safeguard your data against unauthorized access or misuse.

• Information is stored only for as long as necessary to fulfill legal and operational requirements.

Despite strong safeguards, no online system can guarantee absolute security, but we continually improve our protective measures.

6. Cookies & Analytics

Our website uses cookies to:

• Improve browsing experience

• Analyze traffic and user behavior

• Support secure login sessions

Users may adjust their browser settings to refuse or manage cookies, though some features may not function properly.

7. Third-Party Links

Our platform may include external links for convenience or supplemental information. Pulse of Paradise is not responsible for the privacy practices or content of third-party websites.

8. Accessing & Updating Your Data

• You have the right to request access, correction, or deletion of your personal data stored by Pulse of Paradise.

• Requests may be submitted to our support team using the contact information below.

9. Legal Compliance

We comply with Mauritian data protection laws and international best practices to ensure responsible data handling. Any legal requests for information will be treated with strict review and necessity.

10. Changes to Privacy Policy

This Privacy Policy may be updated as we expand services or improve data practices. Updated versions will be published on this page with immediate effect.
Continued use of our services indicates acceptance of the revised policy.

11. Contact Details

For privacy-related inquiries:
📧 info@pulseofparadise.com
📞 +230 5813 2180